Interloans

1. What is an Interloan?

2. Who may use this service?

3. What can be interloaned?

4. What if the item is not available in New Zealand?

5. How long will my interloan take?

6. Is there a charge for the service?

7. How do I pay?

8. What happens when my item arrives?

9. How do I submit an interloan?

10.Information to include when requesting an interloan

11.Contact an Interloan Librarian

What is an interloan?

Interloan is resource sharing between libraries. Items not owned by North Shore Libraries may be requested from another library. We also supply items to other libraries who request our material.

top

Who may use this service?

The interloan service is available to most members of North Shore Libraries. Youth members should discuss with their parent or guardian, as charges do apply. If you are not yet a member, join now!

top

What can be interloaned?

This service is not limited to books. It may be possible to obtain newspaper or magazine articles, microfilm, theses, music scores, research papers, industrial standards, reports, and more. In some circumstances videos, DVDs, audio books and CDs may also be available.

Some items you will be able to retain (e.g. copies of newspaper or journal articles), some you will be able to borrow (e.g. most books, scores and CDs), and some must be used only in the library (e.g. theses, microfilm, fragile or rare items). The lending library determines conditions of loan.

We may decide to purchase recently published material for the library instead of obtaining it via interloan.

top

What if the item is not available in New Zealand?

It may be possible to obtain some material from overseas. Costs and delivery times vary.

top

How long will my interloan take?

This does vary; the item may not be immediately available at other libraries, or we may need to approach more than one library.

Most items arrive within two to four weeks. For urgent requests or to ask about the progress of a request, contact Interloan staff.

top

Is there a charge for the service?

Service fees will be loaded on to your library account when the item arrives in the library. These must be paid whether or not the material is collected.

Further charges related to your urgent or international requests are added to your account as invoices are received.

Please contact Interloan staff to discuss these options as charges and delivery times vary.

Within New Zealand:

Service fee $5.00. Additional charges incurred (eg. supplying library service fee, urgent charges) will be added to your account.

International:

Service fee $5.00 plus overseas charges.

Additional charges incurred (e.g. supplying library service fee, urgent charges) are paid by the customer.

Urgent

$20 plus standard service fee.

Additional charges incurred (e.g. courier delivery, supplying library service fee) are paid by the customer.

top

How do I pay?

Charges should be paid at the earliest opportunity at any of our Libraries. All our libraries accept payment by cash, cheque, or EFTPOS. Please be aware that charges over $10 owing on your library record will affect your ability to borrow, reserve and renew.

top

What happens once my item arrives?

Notification is sent when the library receives the item. Applicable charges are added to your library record.


Material you can keep

Material is collected from your library.


Material you can borrow

Material will be issued on to your library record.

The lending library determines the issue period and any applicable use restrictions. All material is subject to recall by the owning institution at any time. Interloans returned past the due date incur daily overdue charges.

Renewals may be available on request; contact library staff for more information.

Interloans must be returned to the library from which they were collected with all accompanying jackets, forms or papers. Charges will be applied for lost or damaged materials.


Material you must only use in the library

Some items are supplied only on the condition that they are used in the library. This typically applies to theses, microfilm, microfiche, research papers etc.

top

How do I submit an interloan?

First, see whether North Shore Libraries holds the item: check our Catalogue. If we do not have the item you seek, place your request by:

• using the online interloan form which will require you to have a library card number and PIN



• contacting Information Services staff at your nearest library: visit, phone, fax or email



• contacting Interloan staff

top

Information to include when requesting an interloan

The more information given about the item required the better. If you have a reference or citation (where you saw or heard about the item), tell us about it or supply a copy of this with your request.


When requesting books:

• title
• author's name
• publisher
• date of publication etc.
• ISBN
• if a particular edition is required, please specify

When requesting periodical (journal or newspaper) articles:

• journal title
• date, volume, and/or issue number are essential
• author(s)
• title of article
• page numbers

If pagination, exact title, or author is not known, the subject of the article may be enough.

Interloan contacts

For enquiries or further information, please contact Interloan staff.

top

Top | Feedback | Site Map | Site Search

North Shore Libraries is funded by North Shore City Council rates and supported by Friends of the Libraries and the North Shore Libraries Foundation.
Accessibility Information | Credits | Contact Us | Policies | Web Links | Jobs